1. User-friendly interface: An on-demand delivery app development solution should have a user-friendly and attractive interface that is simple to use, allows users to easily identify the services they need, and allows them to make orders with ease. The app's payment method should likewise be straightforward.
2. Real-time tracking: Real-time tracking is an important element of an on-demand delivery app since it informs consumers about the progress of their order, the position of the delivery person, and the projected time of delivery. It enables consumers to monitor the status of their orders and make the required preparations for delivery.
3. Multiple payment options: To accommodate all types of consumers, an on-demand delivery software should offer multiple payment options. Users should be able to pay by credit/debit card, Gpay, online payment portal, or cash on delivery. It helps users with the easy payment procedure.
4. In-app chat support: An on-demand delivery app should feature an in-app chat support system that allows consumers to contact the support team and get their questions answered to give exceptional customer care. Users may also follow the progress of their order to receive information on the status of their order delivery.
5. Ratings and reviews system: A review and rating system should be included in an on-demand delivery app, allowing consumers to provide comments on the service they got. These comments can help the firm improve its services while also assisting other consumers in making an educated selection when selecting a service provider.
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