Everyone, who has been dealing with touchscreen printer which was non-responsive will understand what it means. Manufacturers invention of touchscreens is to make our lives easier. But they sometimes fail. Let's explore some common reasons why your printer's touchscreen might not work. Then we'll troubleshoot the issues.
Check the Power Supply
First things first, is your printer getting power? If the touchscreen is dark, you might need to check that someone has plugged in the printer and turned it on. A loose power cable can stop your printer in its tracks. Check the outlet, too. Try something else in and see if that is working. If it’s unavailable, then there could be need to search for an alternative means.
Clean the Touchscreen
Occasionally, that is all it takes, some tender loving care. Any form of dirt, dust or smudge across the surface of the screen affects the functionality of the sensors of the touchscreen. They may then fail to work. Avoid using a rough fabric, one that has tweezers because this might cause scratches on the surface of the kitchenware. Do not apply ammonia or strong solvents on the screen because it may get destroyed. After washing, check whether it is again operational as a touchscreen.
Restart the Printer
As is typical with computers they sometimes need to be rebooted as well as the printer in question. Said power supply cords and printer leads must be disconnected from the wall socket and the Printer touchscreen not working. Leave it for a moment and then reconnects the lead and then on the device. This process can reset the printer's internal system. The touchscreen may start responding again.
Update or Reinstall Firmware
This is a tale told by many users who are experiencing problems with the touch screen because of outdated firmware. It can be found in the websites of the manufacturers of printers where a firmware update for your printer may be offered. Click on each on to know how to download and install it as per the instructions. If you can’t connect through the touchscreen, look for a way to update using a USB stick or a computer.
Check for Software Conflicts
Your printer might struggle with software conflicts. This is likely if you've recently installed new apps or updates on your computer. Make sure that the printer drivers are up to date. Go into your computer’s settings, find your printers, and update the drivers. This can help ensure proper communication between your printer and computer.
Test the Printer's Touchscreen Functionality
If the touchscreen is partially functional, it may show an area that does not respond. Touch different areas of the screen to see if you can isolate the issue. If only some buttons don't work, the screen may be faulty. It may need a pro to fix it.
Factory Reset
Sometimes when it comes fixing an iPad, you may find that a factory reset is exactly what the doctor ordered. This will erase all your setting and bring the printer on the factory setting. It is also important to read the manual of the printer to determines how to perform a factory reset. Remember though that you will have to again configure your printer once it has finished running.
Seek Professional Help
If these tips are unproductive, then you may need to call the manufacturer’s customer service. They may provide insights based on your printer model. They can help troubleshoot or guide you on repair options.
The Ending Notes
Having a touchscreen that is not working on your printer can feel like hitting a brick wall. You can take many steps to identify and fix the issue. They range from checking the power supply to performing a factory reset. Some patients and time will have you back to print in no time at all.
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