Getting your GeM registration completed is the first crucial step for any business aiming to sell to government buyers. However, being listed on the Government e-Marketplace does not automatically guarantee orders. What truly determines success is how efficiently sellers manage post-order responsibilities. Among all performance factors, order delivery timelines play a major role in shaping seller ratings and overall visibility on GeM.
Government buyers work with strict deadlines and defined procurement schedules. When sellers deliver orders within the committed timeline, it reflects reliability, preparedness, and a clear understanding of government expectations. On the other hand, delayed deliveries can lead to buyer dissatisfaction, complaints, and a drop in seller ratings. Even minor delays, if repeated, may reduce your chances of being shortlisted for future orders.
Why Delivery Timelines Matter on GeM
- Direct impact on seller ratings: On-time delivery results in positive feedback, while delays lower performance scores.
- Higher buyer confidence: Buyers prefer sellers who meet timelines without repeated follow-ups.
- Fewer complaints and disputes: Timely fulfillment reduces penalties and negative reviews.
- Better product visibility: Strong delivery records improve search ranking and shortlist chances.
- More repeat orders: Reliable delivery encourages repeat purchases and larger government orders.
To maintain strong ratings, sellers should monitor order notifications regularly, plan logistics in advance, and ensure accurate stock availability. Consistent on-time delivery not only protects your seller rating but also supports long-term credibility and growth on GeM.
Note: If you are involved in Digital Signature Certificate services, this guide explains their role in hostel allotments, transfers, and official record handling.
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